“Claire and her team have an ability to build relationships with their clients which make a big impact in a very short time. Ensuring that they get to know us as the client, our business and the issues that business owners face each day. Knowing that Claire is only a phone call or email away to answer any issues that we may have is a real comfort. NCD Ltd would absolutely recommend the services that they provide”
Neil Dolan, NCD Ltd
“Working with Hayley and Claire has been brilliant for our business. They know their way around Xero really well, so the quality of our financial reporting has increased massively, and they’ve taken a really proactive approach to credit control, problem-solving tricky issues, dealing with customers… so much so that we see them as an essential part of our business now. It’s like having a finance manager, but just not sat in the same office, and without the need to employ someone full time. They’re on the end of the phone when you need them, and no issue is too big or too small. Needless to say, I’m a huge fan!”
Graham Allcott, Author of ‘How To Be A Productivity Ninja’ Think Productive Ltd
“I have worked with Hayley for many years and have always found her to be very professional and extremely competent. As a partner of a medium sized Accountancy firm in London (West End), I rely on strong support and accurate reports. This has always been the case in my dealings with Hayley and her colleagues”
Neil Smyth, Sinclairs Bartrum Lerner Chartered Accountants
“I feel incredibly lucky to have found Hayley as it was a cold search over the Internet that connected me with her. Little did I know that I had found an absolute gem of a business partner – as that is what it feels like to have Hayley run my financials for my business: she keeps my books; deals with my VAT returns; handles my expenses; invoices; and debtors. She liaises with my accountant directly – who adores her and wishes that all his clients presented their books in such a meticulous, thorough and error free way – which reduces yet another burden. Hayley also provides me with much broader administrative support. She is utterly reliable, commercial in her thinking and one of life’s givers. I recommend her without hesitation.”
Sarah David, Director Thrive Collaborative Consulting Ltd
“Your Support Team: It does what it says on the tin. We were going through a really tough time and the advice and support I received from Claire and the team was amazing.
Anything I needed which wasn’t “on the job description” they helped me through anyway. They trained one of my staff members on Xero and also managed her from a distance, providing me valuable feedback on performance. I am very thankful to them and can’t recommend them enough.”
Haylee Benton, COO Signs & Screens Ltd.
“Our existing accounting software was outdated and desperately required upgrading. Xero seemed to tick all the boxes; it was user friendly, cloud based, included budgeting capabilities along with a whole host of reports and it could also manage our payroll. However, the biggest selling point for me was that it came highly recommended by Claire!
I have known Claire for several years, having worked with her in the past on a number of large projects for a major organisation. She was always extremely knowledgeable, professional and had a very strong work ethic. Knowing that she would be able to project manage the implementation of Xero made this a no-brainer for me. I knew I could trust Claire to deliver the implementation and I could focus on the business.
Claire delivered the migration without a single hitch…. well there may have been a few along the way, but I never got to hear about them. Claire took care of everything including setting up the company on Xero, transferring balances, liaising with Dave, the accountant, and the bank as well as fully testing the system prior to go-live and providing training to the finance team. She was always on hand to answer any questions and provided regular updates on progress. It was a complex migration due to the number of transactions and customer accounts, but Claire made it look so easy.
The ladies in the accounts team absolutely love Xero and it has enabled us to save 55 hours a week on admin and chasing payments and be able to focus more on financial reporting and analysis. Dave loves Xero too, we hardly see him these days, he’s finally found time to work on his handicap on the golf course!
If you want experts in your corner, I wholeheartedly recommend Claire and Your Support Team”